Terms

1. Website Use

You may access and use the Site for lawful, personal, and non-commercial purposes related to learning about our services, scheduling donation pickups, managing your account, and communicating with Donate2Impact.

You agree not to:

• Use the Site in violation of any applicable federal, state, or local law.
• Attempt to gain unauthorized access to any portion of the Site or related systems.
• Interfere with the operation, functionality, or security of the Site.
• Copy, distribute, reproduce, modify, republish, transmit, or commercially exploit any Site content without prior written permission.
• Submit false, misleading, fraudulent, or inaccurate information.

We reserve the right to suspend or terminate access to the Site or services for violations of these Terms.

2. Intellectual Property Rights

All content available on the Site, including text, graphics, logos, icons, images, software, designs, trademarks, service marks, and other materials ("Content"), is owned by Donate2Impact or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print Content solely for personal, non-commercial use. No ownership rights or licenses are transferred through your use of the Site.

Unauthorized use of Donate2Impact trademarks, logos, branding, or Content is strictly prohibited.

3. Donation Pickup Services

Donate2Impact facilitates the scheduling, collection, transportation, and processing of donated goods within designated service areas.

By scheduling a donation pickup, you represent and warrant that:

• You have the legal right to donate the items being provided.
• The donated items comply with our published donation guidelines.
• The information you provide is accurate and complete.

Donate2Impact reserves the right to refuse, cancel, postpone, or reschedule any pickup due to weather conditions, operational limitations, safety concerns, inaccessible locations, prohibited items, or other circumstances beyond our control.

We do not guarantee pickup availability in every geographic area or on every requested date.

4. User Accounts

Certain features of the Site may require account registration.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting unauthorized access to your account.
• Ensuring all information associated with your account remains accurate and current.

You accept responsibility for all activities occurring under your account.

5. User Submissions

Any feedback, comments, reviews, testimonials, suggestions, photographs, communications, or other materials submitted to Donate2Impact through the Site, email, SMS, social media, or other channels may be used by Donate2Impact for operational, educational, marketing, promotional, or business purposes.

By submitting content, you grant Donate2Impact a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, publish, distribute, and display such content, subject to applicable law and our Privacy Policy.

You represent that you own or have permission to provide such content.

6. Accuracy of Information

Donate2Impact strives to maintain accurate and current information on the Site. However, we do not warrant that all information is complete, accurate, reliable, or current.

Content may contain errors, omissions, or inaccuracies. We reserve the right to modify, update, or remove content without prior notice.

7. Third-Party Links

The Site may contain links to third-party websites, organizations, service providers, partners, or resources.

These links are provided solely for convenience. Donate2Impact does not control, endorse, or assume responsibility for any third-party websites, content, products, services, or privacy practices.

Your use of third-party websites is entirely at your own risk and subject to the terms and policies of those websites.

8. Disclaimer of Warranties

THE SITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DONATE2IMPACT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OF INFORMATION
• AVAILABILITY OF SERVICES

WE DO NOT WARRANT THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION, ERROR, SECURITY BREACH, OR HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DONATE2IMPACT, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, VOLUNTEERS, AGENTS, AFFILIATES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

• USE OF OR INABILITY TO USE THE SITE;
• DONATION PICKUP SERVICES;
• COMMUNICATIONS OR TRANSACTIONS THROUGH THE SITE;
• ERRORS OR OMISSIONS IN CONTENT;
• SERVICE INTERRUPTIONS;
• UNAUTHORIZED ACCESS TO DATA OR INFORMATION.

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT PAID BY YOU TO DONATE2IMPACT, IF ANY, WHICHEVER IS GREATER.

10. Indemnification

You agree to defend, indemnify, and hold harmless Donate2Impact and its officers, directors, employees, volunteers, contractors, affiliates, partners, and agents from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from:

• Your use of the Site;
• Your violation of these Terms;
• Your violation of applicable laws or regulations;
• Any information or materials submitted by you;
• Your infringement of third-party rights.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, store, and protect personal information.

By using the Site, you consent to the data practices described in the Privacy Policy.

12. Service Area

Donate2Impact primarily serves the Dallas-Fort Worth metropolitan area and surrounding Texas communities. Service availability may vary based on location, operational capacity, and program requirements.

13. SMS Terms & Conditions

SMS Program Description

By providing your mobile phone number and expressly opting in to receive text messages from Donate2Impact, you agree to receive SMS messages related to:

• Donation pickup scheduling and confirmations
• Pickup reminders and status updates
• Account verification and one-time passcodes (OTP)
• Customer support communications
• Service notifications and updates

These messages are intended to facilitate and support your use of Donate2Impact services.

Message Frequency

Message frequency may vary based on your interactions with Donate2Impact, pickup scheduling activity, and account usage.

Users may receive up to 10 messages per month, though actual message volume may vary.

Consent

By submitting your phone number through our website, registration forms, scheduling forms, customer support channels, or other approved opt-in methods and providing express consent, you authorize Donate2Impact to send text messages to the mobile number provided.

Consent to receive SMS communications is not a condition of donating goods, scheduling pickups, or using our services.

Message and Data Rates

Message and data rates may apply according to your mobile carrier's pricing plan. Donate2Impact is not responsible for charges imposed by your wireless carrier.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

to any Donate2Impact message.

You will receive a confirmation message indicating that you have been unsubscribed. Once opted out, you will no longer receive SMS messages unless you provide new consent.

Help Instructions

For assistance, reply:

HELP

to any Donate2Impact text message.

You may also contact us using the contact information provided below.

Supported Carriers

SMS services are supported by most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

Delivery Disclaimer

Text message delivery depends on effective transmission by your wireless carrier and factors outside Donate2Impact's control. We do not guarantee delivery or timeliness of messages.

Mobile Information Privacy

Mobile phone numbers, SMS consent records, and opt-in data are collected and maintained solely for providing Donate2Impact services and communications.

Mobile opt-in data and SMS consent information will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

14. Changes to Services

Donate2Impact reserves the right to modify, suspend, discontinue, or change any portion of the Site or services at any time without prior notice.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms, the Site, or Donate2Impact services shall be resolved exclusively in the state or federal courts located in Dallas County, Texas.

You consent to the personal jurisdiction and venue of such courts.

16. Changes to These Terms

Donate2Impact may revise these Terms at any time by posting updated Terms on this page.

Changes become effective immediately upon posting unless otherwise stated.

Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

17. Contact Information

If you have questions regarding these Terms and Conditions or our SMS messaging program, please contact:

Donate2Impact

Website: https://donate2impact.com

Email: Contactus@donate2impact.com

Phone: (469) 933-1277

Mailing Address:

Donate2Impact

900 Lakeside Parkway, Flower Mound, Texas 75028